DOTC hotline number for abusive taxi drivers
Since I was bugged by the previous commenter to take an action, I googled about “abusive taxi drivers” I discovered that DOTC or the Department of Transportation and Communications have this hotline number if you have encountered any not-so-pleasing incidents regarding taxis.
He (Jon Jon Lagman, head of the DOTC Action Center) urged the public to call 7890 (DOTC Action Center) and 117 (Police Hotline) to report abusive taxi drivers who might take advantage of the situation by refusing to convey passengers. He warned overcharging taxi drivers of stiff penalties.
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Good thing DOTC take some actions regarding abusive taxi drivers. You can report drivers who: Refuse to admit passengers, Ask for additional charges (overcharging)or Refuse to turn on the taxi meter..or “nangongontrata”. I don’t know if they “really” take action on this but I really do hope so.
Again, to our readers:
Call 7-8-9-0 for your taxi complains.
I hope this helped.=)
UPDATE: I tried calling the DOTC hotline number for abusive taxi drivers a couple of days ago. And, I’m happy to share with everyone that the hotline number actually works. So call now if you have encountered abusive taxi drivers.
I am just appalled by how these taxi drivers abused their passengers. My friend who arrived from Cebu last Nov was asked by a taxe driver to pay 800.00 from the airport to the Sgt. Esguerra in QC. I have the plate # of the taxi. Can I still report it? Is there like a prescription? I just would like to this kind of abuse to end.
I am just appalled by how these taxi drivers abused their passengers. My friend who arrived from Cebu last Nov was asked by a taxi driver to pay 800.00 from the airport to Sgt. Esguerra in QC. I have the plate # of the taxi. Can I still report it? Is there like a prescription? I just would like to this kind of abuse to end.
Just be a choosy taxi rider . Read the post on Are you a choosy taxi rider? Its better when we patronize taxis who belong to established companies,because we can really have a way of complaining and they do entertain complaints.
i want to report a taxi driver, but i’m not into calling the authorities, i think it’s best if there is a website or something where we can send our complaints. here’s the story, I was already late but decided to take a cab to arrive faster to work. I’m from pablo ocampo and I work near MOA. A few seconds/mins after it moved, the driver asked us if we can just pay 100 for it, and I had a bad morning so I said no (it’s not legal either, right?) I usually pay less than 70-80 pesos depending on the traffic. by the time we reached taft ave. my sister told me (by typing in her cellphone) that the meter was too fast, because earlier, the driver kept making unusual moves like stretching or reaching something in the passenger seat side, he did that a lot of times, then he was reaching something behind the steering wheel, and kept changing the channels/volumes of the radio. I don’t really know where the trigger is. after my sister told me, and after she went down (I just dropped her off in vito cruz), I continued checking the meter. i looked and saw 52.50 while we were in taft. 70 before harrison.. and so on. it was going really fast. and by the time i reached my office, the meter was already 125. It was really obvious, and i tried confronting him after I went down, and he just said, “nakita mo ba kung gano katraffic?”and he was really mad because i just paid 100, but in the end, i gave another 20 coz I have no other choice coz of course mas matapang sya. the plate no. is pyy 920. so beware.
Thank you to DOTC hotline for accommodating my report and for not keeping the callers waiting.
Now im just waiting for the schedule of our meeting with the abusive taxi drivers.
More Power to DOTC!
i also want to report this particular taxi driver who is very choosy when it comes to passengers and keeps on complaining the whole taxi ride. I know he is choosy because prior to us, he declined several passengers na rin. He agreed to take us to crame but the moment we stepped into the taxi, he insisted that he doesn’t want to passed by the edsa are which is the fastest more cheaper route. he complained of heavy traffic although we we always use that route and it is very rare that there is a traffic at that hour. we did not say anything though he keeps on saying– basta ayoko dumaan sa eda. we let him take his own route but all throughout the taxi ride he keeps on complaining about everything and seems to be so irritated. we rode a taxi for the convenience not to be harassed. we ended up paying for almost twice as much the usual rate and we also saw that there really is no traffic in edsa, in fact when we get off at crame,it is also the edsa route that he take.what a loser! the plate number of this taxi is TYL 133.
i just want to share my experience with this super abusive taxi driver.. we were in mall of asia last valentines day and super dami ng tao.. most of the taxi ay nagmamalaki at ayaw magsakay unless kontrata.. i was with my 4months old baby and my 2months old nephew.. super late na nung napara namin ang taxi na ito.. we are alredy inside the taxi when the driver said na 350 daw.. hindi kami pumayag dahil 200 lang ang taxi namin from malabon to pasay even if its traffic.. sobra talaga! binaba nia kame even if its 10pm already and may kasama kong dalawang baby dahil lang di kami pumayag sa gusto niyang price.. GOD BLESS THIS DRIVER TALAGA.. anyway, i got his plate number.. its TYM612.. BEWARE OF THIS DRIVER!